The reception is located at the following address :
Post code 421-0122
HUT PARK Mochimune 1F 2-20-12 Mochimune, Suruga Ward, Shizuoka City
Please come here first.
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They are located less than 100m from the reception.
After completing check-in, our staff will guide you to your room.
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There is a parking lot (10 cars, free of charge) near the rooms. If you are coming with multiple vehicles, please contact us beforehand.
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Yes, it is possible. We can pick you up from JR Mochimune Station, if you let us know your arrival time in advance.
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Check-in is possible from 15:00 to 21:00.
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It is at 11:00 AM. If you wish to check out earlier than 9:00 AM, please inform the staff at check-in.
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All guests are asked to fill out a registration card (accommodation ledger), and those living overseas are asked to present their passport.
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It is possible for accompanying person to check in first. However, we will ask you to pay at check-in, so please have your payment ready.
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We have common cooking utensils such as frying pans, pots, knives, cutting boards, chopsticks, etc.
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We have salt, pepper, soy sauce, cooking oil, and seven-spice chili pepper available in each room for free.
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We have glasses, wine glasses, tea cups, mugs, cups, plates (*size and quantity varies depending on the room), soy sauce holders, chopsticks, cutlery and wine opener.
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Pets are allowed to stay in SEIRAN, GEPPAKU and KONPARU only.
You cannot stay in any other rooms.
To ensure that all our guests have a pleasant stay, we ask that you please read
the following "Agreement for Staying with Pet Dogs" and give us your
understanding.
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No. However, pet goods are only for dogs, so if you have other pets, there is no problem as long as you bring the needed pet goods.
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No. However, if the number of pets is extremely high, we may refuse accommodation.
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We provide a pet cage for dogs, a pet toilet (with toilet sheets), 2 tableware, wet tissues, deodorizing spray, adhesive roller, paw towel, etiquette bag, and special trash can.
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This is not a hot spring. However, during your stay, you can enjoy Japanese hot springs at Mochimune Port Spa as many times as you like for free (bath and face towels included).
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Our hotel offers a rental service for Type-C, Lightning, and microUSB cables.
Please request them at the front desk. Note that supplies are limited, so please understand this in advance.
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There is no landline telephone. There is a mobile phone in your room for contacting reception only.
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In accordance with relevant laws and regulations, we do not provide medicines.
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We offer standard adult amenities for both men and women, including:
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It is possible. Please select from elementary school student/infant/co-sleeping
child (less than 3 years old) when making a reservation. If it is a co-sleeping
child, there is no charge.
We also have toothbrushes for children.
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Each room has an oven microwave and electric kettle, so please use them.
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Strollers are not available for rental.
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This is a traditional Japanese breakfast. A local mother will come to your room to prepare the breakfast, so that you can enjoy the meal in the privacy of your room. Please see the breakfast information for more details.
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It comes with rice, miso soup, 3 types of small side dishes, fruit juice, dessert jelly, and grilled fish depending on the age of the child.
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Food allergy accommodation is only available when requested at least 3 days before the check-in date. Please note that depending on ingredient and seasoning constraints, we may not be able to fulfill all requests. We appreciate your understanding in advance.
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It is possible. Please let the staff know in advance if it is before check-in, or at the time of check-out if it is after check-out.
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You can send it to us. However, please note that we cannot accept packages that are paid on delivery or cash on delivery. Please write the guest's full name on the shipping slip.
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It is possible. However, it is only possible to pay on delivery. Please ask the staff if needed.
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There are several restaurants, shops selling ingredients and souvenirs, etc. We will inform you at check-in.
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Seven-Eleven is approximately 9 minutes walk away, and KO Mart is approximately 6 minutes walk away.
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It is possible. VISA/JCB/AMEX/Diners Club/MasterCard/UnionPay cards are accepted.
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It is possible. Currently, only PayPay is available.
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Our cancellation policy is as follows:
14 to 8 days before: 10% of accommodation fee
7 to 4 days before: 30% of accommodation fee
3 to 2 days before: 50% of accommodation fee
1 day before: 80% of accommodation fee
On the day: 100% of accommodation fee
No-show without notice: 100% of accommodation fee
Cancellation fees for meals and services:
For cancellations or changes to meals and services only (breakfast, dinner, meal options), a separate cancellation fee from the accommodation fee will apply starting 3 days before your stay (100% of the meal/service charge).
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There are no common areas, but the only time you may meet other guests is during check-in and check-out at the reception. Please be assured that the number of people allowed in the reception area at one time is limited.
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Each building has individual air conditioning, so there is no communal air conditioning.
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From the viewpoint of crime prevention, public morals, and fire protection, as a general rule, we do not allow anyone other than guests to enter the room. Additionally, in accordance with the Hotel Business Act, we have installed surveillance cameras at the entrance to each room.
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There is no need to leave it with us. Please return your room key to reception upon check-out.
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It is possible. We support multiple languages, so please check the staff introduction page for more details.
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